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Elements and Performance Criteria

Assess proposed solution
- Rank solution options on business value and advantages and disadvantages of alternatives
- Generate and consider solution options and additional capabilities
Allocate requirements
- Allocate requirements to solution components to maximise business value
- Facilitate allocation of requirements to a specific project release, phase or iteration
Assess organisational readiness
Define transition requirements
Validate solution
- Investigate defective solution outputs
- Assess defects and issues
Evaluate solution performance

Required Skills

Required skills

analytical and technical skills to conduct stakeholder impact analyses

planning and organisational skills to plan and conduct solution assessment and validation activities

analytical skills to rank solutions

communication and facilitation skills to

conduct interviews and workshops

participate in organisational changemanagement activities

Required knowledge

business environment with regard to proposed IT solutions

techniques for assessing options and validating solutions

organisational change management

solutionperformance metrics

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

categorise benefits and disadvantages of various solution options

assess cultural impact of different solutions

compare transition requirements between solutions

analyse output variances between solutions

remove inappropriate solutions from list

recommend remaining solutions in priority order

Context of and specific resources for assessment

Assessment must ensure access to

documentation including appropriate policies current business analysis practices tools and legislation

appropriate learning and assessment support when required

modified equipment for people with special needs

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

evaluation of a simulated or workplace project in a medium to large enterprise

direct observation of the candidate carrying out business analysis work

verbal or written questioning to assess required knowledge and skills

review of reports and plans prepared for the projects

evaluation of a portfolio of the project work undertaken

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended where appropriate

Assessment processes and techniques must be culturally appropriate and suitable to the communication skill level language literacy and numeracy capacity of the candidate and the work being performed

Indigenous people and other people from a nonEnglish speaking background may need additional support

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Solution components may include:	business policies and business rules business processes to be performed and managed people who operate and maintain the solution, including their job functions and responsibilities software applications and application components used in the solution structure of the organisation, including interactions between the organisation and its customers and suppliers.
Stakeholder impact analysis may include:	changed costs different interface new workflow.
Defective solution outputs may include:	inappropriate output incorrect output irrelevant output.
Solution replacement or elimination may include:	adjustment of solution necessity ongoing cost versus initial investment opportunity cost of pursuing alternative courses of action removal of solution from option list replacement of solution sunk cost - the money and effort already committed to an initiative.